Knowing customers pain and goals allows for planning, creation and targeted promotion of content that is specifically optimized and socialized for attraction pull or inbound marketing. Taking a leadership position and stand for something to become a beacon for those customers that dont know exactly what they want. Even though the solution is not well defined in the mind of the customer, the problem theyre having is and your business can serve (or save) them. Be authoritative for the overall category for which your business is focused and youll create all new demand. The bottom line is, if you want to win more and suck less with content on the search and social web, its essential to focus more on what is driving customers as well as taking a leadership position for whatever it is that your brand. Then find a balance between that customer and brand centric focus in your content marketing summary strategy. Balance is important, because if we only focus on customer interests, well pay the price in less innovation and long term growth gains. Henry ford: If I listened to my customers, wed still be riding horses. Learn how to build a personal brand that positions you for success.
Optimization is a continuous effort at improving performance. Armed with knowledge about what your customer wants, you can create content experiences to connect and engage with the intent of writing inspiring action. Data collection during these content and social media efforts will surface insights that allow for refinements and improvements to optimize performance. This cycle never stops and the longer highly quality content is created, networks are engaged and marketing tactics are optimized, the better the performance without scaling up of costs. Here are two important perspectives worth considering with social media content:. Customer empathy think about how your company can be the best answer for the solutions customers seek. Especially for customers that know what they want.
Customers dont care whether youre a good content or social media marketer. They have a problem and theyre going to look for solutions where it strikes them. Theyll look where its convenient (mobile for example) and where theres the most likelihood of success (search or a trusted group of friends on a forum or social network). Social is for discovery, search is for validation. Imagine a situation where a customer might ask a friend for advice and then search that recommendation on google. Then they might visit a review site and go back to friends on a social network, finally using google to find a site to transact. All along that journey, customers will interact with multiple touch points involving content. Its either going to be your brand thats the best answer during those interactions or someone else.
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You can view a few examples of them here, here and here. The content is packaged in an interesting way, is easily shared and continue to attract thousands of views from search visitors. There are also some great integrated B2B content marketing campaign case studies with social media components here. I think thats what a lot of marketers need to do more of: identity Think with more empathy towards the customer situation. What topics will interest them?
What emotions can you connect with? What are the things that happen that cause a person to need what you do? What motivates buyers to make the choices they do? . What is it like to buy from your brand? Map that customer journey and preferences out and architect a content plan to provide targeted customer segments the information they need to be engaged and inspired to move along the sales cycle. The sales cycle isnt a linear experience, so to connect in a more relevant way when and where customers need your brands information, marketers should aspire to being the best answer. In that way, youll be accountable to a higher standard of content quality and usefulness as well as visibility wherever a customer might be looking or influenced.
Theyre so focused on their own areas of expertise. What it will take to create online marketing plans that actually touch customers on their terms, that the marketing suffers. One of the major shifts happening around content marketing is that its being used as a vehicle to connect with customers in a meaningful way that is specific to their needs, not just the brand. While this is a trend, a lot of companies havent caught on yet in practice. Brand content is also becoming more entertaining.
A great example of this is the m collaboration between Cheetos (a rare guilty pleasure) and google this week. A microsite collects an address in a search box and google maps displays it as a target to be tpd, halloween prank style. Below is the hotel where Im presenting tomorrow after being TPd by the Chester Cheetah. Its a bit early to tell, but the campaign is certainly interesting, and interactive. It creates a fun experience the target audience can relate to thats personalized (or creepy) and is easily and invitingly sharable. It also puts the product in front of the user in a subtle way, making customers think about it while doing something fun. Like tping your hotel. One of the B2B examples of content integrated with search and social that I like to share are the ebooks we do at TopRank Online marketing.
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Social content that isnt read by anyone and certainly isnt acted. Why do so many companies still suck at social essay media content? This is where the win More, suck less title of my presentation comes from. Thats what Ill be presenting on at Social Brand Forum to about 250 folks looking for wallpaper insights on better social media marketing. Heres sort of a summary and you can let me know if it resonates in the comments. Silos Suck, it doesnt take too many smarts to realize that many marketing organizations are resource challenged. On top of that there are dots that are not being connected between paid, owned, earned and shared media. When siloed off, marketing, pr and advertising are severely challenged to build a cohesive and congruent customer experience with social content. This is still a serious problem: way too many marketers look at media as isolated tactics.
Our Facebook community did. Ive also run a survey of our community to share their smarts in other ways. Some of that will end up in the presentation too. Thats the beauty of social networks: The ability to connect with a group of like minded people in an ongoing transfer of knowledge, ideas and feedback. Even though all the tools and advice are there for the taking, many companies still see social networks purely as distribution channels. Of those, most treat strong their social network accounts like a rss feed with a steady stream of all about us updates. Below is an example of a fortune 50 company self promoting and retweeting most of their own tweets: does this look like winning on the social web? It could be worse, they might not publish anything at all or rely entirely on automated tweets. The reality is that there are plenty of good brands choosing to approach social content with minimal and unprepared resources.
Promo not included, you can buy it from here. Audio link, audio, images used only for Promo purpose not included in the zip. Win More, suck less how to Optimize your Social, search, content Marketing. Thats the title of a presentation Ill be giving today in Coralville, iowa. Social Brand Forum a conference run by Nick westergaard. Other speakers include jay baer, gini dietrich, dj waldow, marcus Sheridan, laura fitton and more. The cool thing about my presentation title is, i didnt decide what it would.
Kalashnikov generated more than rub 2 billion in 2013 revenues. Us and Canada imposed sanctions on the concern in July 2014, forcing it to mattress suspend deliveries to these two countries. Concern Kalashnikov (previously known as r d and Manufacturing Company izhmash) is a major Russian manufacturer of combat automatic and sniper rifles, guided artillery shells and a broad spectrum of civilian products, including hunting shotguns, sports rifles, machine tools, lathes and instruments. The concern is a rostec subsidiary. Events related to this, subscribe to news. Brand new After Effects Template clean Corporate presentation. It is very simple, clean, Elegant Stylish presentation. Easily Change your color scheme existing Blue to any color as your wish in single click.
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Small arms manufacturer Concern Kalashnikov will introduce a new brand and corporate development strategy through the year 2020 on December. The presentation will take place in the central Telegraph and will bring together Rostec ceo sergey chemezov, ceo of Concern Kalashnikov alexey krivoruchko, law enforcers and members of the military and security services. Rebranding should help create the image of Concern Kalashnikov as the leader of the russian arms manufacturing industry, extending to all markets in which the company is present. A common architecture has writing been created for both the russian domestic and international markets. Changes will affect the visual image of the concerns brand and the structure of the entire product line currently in production. The weapons manufacturing holding company concern Kalashnikov financed the creation of its new brand from its own cash reserves. The company did not raise any money from the government to implement this project. Concern Kalashnikovs products are shipped to 27 countries around the world, including the us, uk, germany, norway, italy, canada, kazakhstan and Thailand.